Data deletion数据删除

1. Disconnect a platform account1. 解除平台账号连接

Open Accounts to disconnect, or revoke YIGO from the platform’s authorized-app settings. This stops future use of that authorization. It does not delete videos already sent to TikTok or automatically erase task history.打开账号页面解除连接，或在平台已授权应用设置中撤销 YIGO。停止后续使用授权不等于删除已发送至 TikTok 的视频，也不会自动清除任务记录。

2. Submit an account closure request2. 提交注销请求

Sign in and open Account settings. Follow the authenticated closure and data deletion steps. Closure disables your login and platform connections, cancels work that has not started and creates a request for review. Running operations, unknown platform outcomes and historical records are reviewed before deletion to avoid unsafe or incomplete removal. Save the request reference.登录后打开账号设置，按提示提交已认证的注销和数据删除请求。注销会停用登录和平台连接，取消尚未开始的任务，并建立待核查请求。运行中操作、平台结果未知的任务及历史记录须核查后处理，以避免不安全或不完整的删除。请保存请求编号。

3. Request deletion by support3. 通过支持申请删除

If you cannot sign in or need to delete specific data, use the support form with Privacy / data deletion, or email support@perfely.com. Include your registered email, account or task reference and requested data scope. We verify identity and authority before acting and reply through your contact channel.无法登录或需要删除指定数据时，在支持表单选择“隐私 / 数据删除”，或发邮件至 support@perfely.com。提供注册邮箱、账号或任务标识和删除范围。处理前核验身份权限，并通过你提供的联系方式回复。

4. Possible scope4. 可涉及的数据

• Registration and workspace records.注册和工作区资料。
• Platform profile data, encrypted tokens and authorization records.平台账号资料、加密令牌和授权记录。
• Post requests, captions, media references, task history and results.发布请求、文案、素材引用、任务记录和结果。
• Related support information, identifiable logs and stored media where deletion is possible and not restricted by applicable obligations.可删除且不受适用义务限制的相关支持资料、可识别日志及保存素材。

5. Limits and timing5. 限制与时间

Deletion in YIGO does not delete content from TikTok or another platform; manage it there directly. Closure is not instant permanent erasure. Backups are removed through rotation. Limited records may be retained for legal obligations, security or unresolved disputes with restricted use. Timing depends on verification, active operations and the data scope; we will explain relevant limitations when responding.在 YIGO 删除不会删除 TikTok 或其他平台内容，请在对应平台管理。注销不等于立即永久清除。备份按轮换清理。出于法律、安全或未结争议，少量记录可能在限制用途后保留。时间取决于核验、活动任务和数据范围；回复时会说明相关限制。

6. Keep credentials private6. 保护凭据

Do not send passwords, one-time codes, secret keys, tokens or complete identity documents. Only provide the minimum information needed to identify the account and verify your request.不要发送密码、一次性验证码、密钥、令牌或完整身份证件。只提供识别账号和核验请求所需的最少信息。